 E-Commerce
The Web is offering your organization the ability
to reach more customers and businesses than ever before. As business
requirements change, so must your ability to react to change. With the Internet
your competition is only a click away. Assure your company’s future by taking
advantage of this great media of communication.
Internet Customer Service module allows your
customers can go onto the Internet, access this module from the Internet
browser, and pull up their account information that is specific to their
company. They can find the status of orders placed, balances owed, etc. They
can also place orders. The same cross-referencing in IMACS allows for inventory
item lookups. They can pull up the LCS (Last Customer Sales) and CSL (Customer
Shopping List) screens, select from these lists the items they want to buy,
place them in a shopping cart, and thus create the sales order. Once the sales
order is finished, the order is handled within IMACS in the usual manner. When
they look up a product, pictures of the product will appear before them,
allowing for easy selection of items to buy.
NISI can take your existing business
applications and deploy them directly to the web with IBM’s RedBack product.
RedBack allows you to create your front-end web application design in Active
Server Pages (ASP) or JAVA with any web application tool and allow direct access
to your Multi-Value database. RedBack is your affordable way to port your
existing MV programs and subroutines into RedBack Business Objects (RBO’s) and
deliver quick results. Visualize your business application on the Internet.
Your customers can inquire about their account or status of orders on-line, as
well as place orders on-line. Sales representatives can service their customers
at the customer location or at home via the Internet.
RedBack ties into the U2 databases for direct
access to data and sub-routines; has a gateway that manages multiple,
simultaneous requests; and allows for open front-end design. RedBack is the
only Web Application Server that offers direct connectivity with U2 and
front-end openness for designing with Java and ASP-compatible IDE’s.
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